FAQ

MG is one of the car brands of the Shanghai based company - SAIC Motor. SAIC Motor produces over 7 million cars on an annual basis, which makes it the No. 7 car manufacturer in the world. For more information on our parent company, please, take a look at SAIC Motor's corporate site by visiting saicmotor.com.

SAIC Motor Corporation Limited (SAIC Motor) is the largest auto company in China.

MG is one of the car brands of the Shanghai based company SAIC Motor. The company is actively promoting new energy vehicles and the commercialization of internet-connected cars, as well as exploring other emerging disruptive technologies. SAIC Motor produces over 7 million cars on an annual basis, that makes it the No. 7 car manufacturer in the world.

The European Headquarter is located in Amsterdam, The Netherlands.

Test drives can be booked on country-specific websites.

For information on buying or leasing the car, please refer to the country-specific websites.

Details of the MG3 Hybrid+ can be found at https://mgmotor.eu/model/mg3

Details of the MG4 Electric can be found at https://mgmotor.eu/model/mg4

Details of the MG5 Electric can be found at https://mgmotor.eu/model/mg5

Details of the MG ZS EV can be found at https://mgmotor.eu/model/zs-ev.

Details of the MG EHS can be found at https://mgmotor.eu/model/ehs.

Details of the MG MARVEL R Electric can be found at: https://mgmotor.eu/model/marve...

Details of the MG Cyberster can be found at https://www.mgmotor.eu/model/cyberster

We announce all information about future products via our newsletter, and also on social media channels. Follow us on Facebook, Twitter, Instagram, LinkedIn, YouTube or TikTok.

For information on servicing, please refer to the country-specific websites.

After the first date of registration, MG cover consists of 60 months for vehicles registered before 01/01/2021 and 84 months for vehicles registered on or after 01/01/2021

Yes, to qualify for the MG warranty, the vehicle must have a full and accurate service history, in line with MG recommended servicing plan, using Original Equipment Specification (OE) parts and fluids. For more details, please read the Warranty Statements.

Yes, MG provides 24 months unlimited mileage warranty on MG genuine replacement parts, unless specified otherwise in the Warranty Exceptions. Only original parts appearing in the MG retail price list and sold by an authorized MG point are the responsibility of MG for Warranty purposes.

During a capacity check at an Authorised MG Repairer, if it is determined that the lithium-ion high voltage battery has suffered a capacity drop to below 70% of the original value at delivery of your new MG ZS EV, the segment below 70% will be deemed as excessive loss. Where possible, the excessive loss portion will be repaired; if unrepairable, the lithium-ion high voltage battery will be replaced with either a new or a remanufactured battery.

MG Motor has committed itself to provide a warranty coverage period of 84 months or 150,000 km (whichever comes sooner) for the high-voltage battery pack, drive motor, power electronic box (PEB) and vehicle control unit (VCU) as part of the key components of new energy vehicles.

The warranty policy for Electric & Hybrid Vehicles used for Private Hire (e.g. taxi) is 3 years/100.000 Km (whichever occurs sooner). This limitation includes the High Voltage Power Train Components and the Lithium Ion High Voltage Battery.

Yes, the warranty can transfer to each new owner so long as it has not expired.

The Anti-Perforation Warranty covers the vehicle against perforation due to rust-through corrosion on the body panels for 7 years. In order to keep the coverage, the vehicle must be inspected annually by an Authorised MG Repairer throughout the duration of the warranty period. An MG Corrosion Warranty Annual Inspection Sheet must be filled out and the anti-perforation service documentation record stamped. Any repairs that are identified must be rectified to a standard accepted by an Authorised MG Body Repair Centre.

Yes, MG Motor provides a Pan-European warranty coverage that is valid in all the countries that have official MG authorized repairers.

MG Roadside Assistance runs from date of first registration.

The service covers an eligible MG vehicle that is immobilized due to a technical or mechanical breakdown. For more details, please refer to the Roadside Assistance Statements.

MG Motor Europe neither organise nor provide any assistance services in certain situations, such as road traffic accidents where the vehicle is immobilised. For more details, please refer to the Roadside Assistance Statements.

If you require MG Assistance, please provide the following information when you call: your name, a contact telephone number, registration, model and color, address, nature of breakdown and exact location.

No, MG Roadside Assistance is designed to meet the needs of an MG vehicle, regardless of who is driving, requiring assistance in the event of a breakdown.

We provide a Pan-European service which includes most of European countries. For more details, please see Schedule 2 of Roadside Assistance Statements.

MG Roadside Assistance runs from date of first registration for a period of 12 months. The coverage can be extended up to 7 years.

The coverage can be renewed for up to 12 months at a time after the last maintenance service carried out by a MG official workshop, within the MG Service Interval Plan period, as described in the MG Service Portfolio. The extension of the program is free of charge.

Please contact the service number of the country in which you have originally registered your car. If the country is not listed on our website, please consult your MG local dealer for more information.

The MG dealer is the specialist regarding accessories. They can provide you with written information and the possibility of a personal consultation. The MG Accessories section of our website also offers a lot of interesting information on this topic.

Both the MG EHS and MG MARVEL R have a maximum towing weight (unbraked) of 750 kg. The MG5 and all-new MG ZS EV have a 500 kg towing capacity (unbraked).

The best way to clean the mat set depends on the material. A rubber mat set is easy to clean by rinsing it with clean water, wipe using a soft dry cloth and your mat set is clean again. Fabric car mats are best cleaned with a proprietary car mat cleaner. Let them dry thoroughly after cleaning.

Yes, that's possible! Especially if the carrier has a so-called quick coupling.

To protect your vehicle, we offer various ranges of mats, in particular: Fabric and Rubber. For the protection of your trunk, the trunk mat and trunk liner are best suited.

Most mat sets consist of four mats, the include mats for the front and rear footwells. Mat sets are also available in pairs, for the rear or the front. They are available in two different materials: rubber and fabric. Are you looking for a trunk mat? You can order these separately.